Questions, answered

What about the Apple logo on my MacBook?

On a MacBook, your skin is a full design with a model-sized logo cutout and a little clearance, so the real Apple logo shows through. Not on a Mac? You get the full design with no cutout.

Will it damage my laptop?

No. It peels off clean. If it arrives damaged, we reprint it free.

What happens when someone scans?

With a subscription, they land on your Story page: your links, a button to save your contact and a one-tap wave. Or point the code at any link you like, and change it anytime. With Own it ($60 once), they see a simple StoryLid page with one link, fixed at purchase, and you see total scans only, unless you have an active plan, in which case it works like a plan skin.

What if I cancel?

Your code keeps working, your Story page stays online but frozen, and you still see your total scans. Plans renew automatically, we remind you 15 to 45 days before a yearly or 2-year renewal, and you can cancel online anytime.

Which laptops does it fit?

Every MacBook since 2016 (Air, Pro and the 12" MacBook), with the apple cut out so it shows through. For other laptops, pick a size or enter your lid's width and height; those skins cover the whole lid.

Can my AI assistant order for me?

Yes, it can help you on storylid.com. Bring your website or name, optional photos, and a US shipping address. Make four designs in about 2 minutes, review and pick one, choose your laptop and a plan, then approve the total and pay yourself on Stripe Checkout.

Google and OpenAI in-chat checkouts do not support subscriptions or personalised products. Your assistant must not approve or make the payment for you. Questions? hello@storylid.com.